Website Care
Your website never has to
become another job.
Optional aftercareChoose it after launch if you want us to handle ongoing updates, checks and small changes.
One straightforward plan
Everything essential.
One transparent price.
£25/monthAvailable for eligible websites built by NA Digital.
- Core website updatesKeeps the software behind your website secure and compatible.
- Security monitoringHelps identify risks before they become disruptive problems.
- Regular backupsCreates a recent restore point if something goes wrong.
- Performance checksHelps keep the website loading smoothly across devices.
- Uptime monitoringAlerts us when the website becomes unavailable so it can be investigated.
- Up to 30 minutes of small content editsCovers simple changes to existing text or images each month.
Quoted separately
New pages, new functionality, redesigns, SEO campaigns, branding and photography are not included in the monthly plan. We’ll explain the scope and agree a separate price before any larger work begins.
Support made clear
Launch support fixes.
Website Care maintains.
The 14 or 30 days included with a new website cover faults connected to the original build. Website Care is the optional ongoing service for monitoring, maintenance, backups and monthly content changes.
Always looked after
See exactly what
we look after.
Select an area to see what it means, why it matters and what we do.
SECURITY
Protected behind the scenes.
- What it is
- Ongoing checks that help reduce avoidable security risks.
- Why it matters
- Outdated website software can create vulnerabilities and disrupt customer trust.
- What NA Digital does
- We review the website’s core software and apply covered updates carefully.
Good to know
Website Care FAQ.
Why do I need Website Care after my website launches?
Websites are not completely static. Their software, security requirements, hosting environment and integrations continue to change after launch. Regular updates, monitoring and backups help keep everything secure, compatible and performing as intended—without leaving you to manage the technical work yourself.
What happens if my website goes offline?
Uptime monitoring helps us spot availability problems early. We investigate the cause, resolve issues covered by the plan and restore a recent backup where that is the safest solution. If the problem comes from a third-party provider or work outside the plan, we’ll explain the options clearly before any extra cost is agreed.
How quickly are problems fixed?
We prioritise issues according to their impact, with a fully unavailable website treated as urgent. The time needed depends on the cause and whether a third party is involved, so we never promise an unrealistic instant fix—but we will communicate clearly, begin investigating promptly and keep you updated.
Can I request changes every month?
Yes. The plan includes up to 30 minutes of small content edits each month, such as changing existing text, replacing an image or updating contact details. The allowance refreshes monthly and is intended for small changes rather than new layouts, pages or functionality.
Can I cancel my Website Care plan?
Yes, subject to the minimum term and notice period stated in your agreement. We’ll make those terms clear before you join and, if you leave, explain any hosting, domain or handover steps needed so there are no surprises.
Do I have to host my website with NA Digital?
No. Website Care and hosting are discussed separately so the arrangement is clear. We can recommend or manage suitable hosting where agreed, or assess whether the care service can work with your existing provider. Any hosting cost will be confirmed in writing rather than assumed to be part of the £25 plan.
What isn’t included?
New pages, new functionality, redesigns, SEO campaigns, branding, photography, major content entry, specialist development, paid plugins and third-party fees are outside the monthly plan. These are always discussed and quoted separately before work begins.
What happens if I need more than my monthly allowance?
We’ll estimate the additional work and provide a clear quote before carrying it out. You can approve, postpone or reduce the request—there is no automatic charge and no surprise invoice.
Will I always own my website?
Yes. You retain ownership of your website and its content, subject only to any third-party licences used. Website Care is an ongoing support service; it does not transfer ownership of your website to NA Digital.
OUR PROMISE
The right website.
Not the most expensive one.
Ongoing support
Want us to keep
looking after it?
Tell us about your website and we’ll confirm whether the £25 Website Care plan is suitable before anything begins.
Ask about Website Care →