Privacy Policy.

1. Who we are

NA Digital provides website design, development and ongoing website-care services. For the personal information described in this policy, NA Digital is the data controller. You can contact us using the details on our Contact page.

2. Information we collect

We may collect your name, business name, email address, telephone number, project requirements and any other information you choose to provide when you contact us. If you become a client, we may also hold proposal, contract, invoice, payment, project, website-access and correspondence records.

Our website or hosting providers may also collect technical information such as IP address, browser type, device information, pages visited and approximate location through essential logs or any analytics and cookies enabled on the live website.

3. How and why we use your information

We use personal information to respond to enquiries, prepare proposals, enter into and deliver contracts, manage projects and Website Care, issue invoices, maintain business records, protect our systems and improve our services.

Depending on the situation, our lawful basis is normally taking steps at your request before entering a contract, performing a contract, complying with a legal obligation, or our legitimate interests in operating and protecting the business. Where consent is required—for example for optional marketing or non-essential cookies—we will ask for it and you may withdraw it.

4. Who we share information with

We may use trusted providers for website hosting, email, cloud storage, project management, analytics, accounting, payments and professional advice. They receive only the information needed for their role. We may also disclose information where required by law or to establish, exercise or defend legal claims.

If a provider processes information outside the UK, we will use an appropriate transfer safeguard where required.

5. How long we keep information

We keep enquiry information only as long as reasonably needed to respond and follow up. Client, contract, invoice and project records may be retained for the duration of the relationship and afterwards where needed for legal, tax, accounting, warranty or dispute purposes. Website backups are retained according to the applicable hosting or Website Care arrangement.

6. Your rights

Depending on the circumstances, you may have rights to access, correct, erase or restrict your personal information; object to certain processing; receive portable data; and withdraw consent. These rights are not absolute in every case. Contact us to make a request.

You may also complain to the Information Commissioner’s Office at ico.org.uk.

7. Security, links and cookies

We use reasonable technical and organisational measures to protect personal information. No internet service can be guaranteed completely secure, so please avoid sending sensitive credentials through an ordinary contact form or email unless an agreed secure method is provided.

Our website may link to third-party websites. Their privacy practices are outside our control. If non-essential cookies or analytics are introduced, the live website should provide appropriate information and consent controls.

8. Contact and updates

Questions or requests about this policy can be sent through our Contact page. We may update this policy when our services, providers or legal obligations change; the latest version will always appear here with its revised date.